{"id":7836,"date":"2024-10-10T11:19:32","date_gmt":"2024-10-10T11:19:32","guid":{"rendered":"https:\/\/regulx.com\/?p=7836"},"modified":"2024-10-10T11:19:32","modified_gmt":"2024-10-10T11:19:32","slug":"data-collection-methods-from-telecom-operators-a-guide-for-regulators","status":"publish","type":"post","link":"https:\/\/regulx.com\/fr\/data-collection-methods-from-telecom-operators-a-guide-for-regulators\/","title":{"rendered":"Data Col\u00adlec\u00adtion Meth\u00adods from Tele\u00adcom Oper\u00ada\u00adtors: A Guide for Reg\u00adu\u00adla\u00adtors"},"content":{"rendered":"<p><span style=\"font-size: 14pt;\"><span style=\"font-weight: 400;\">Effec\u00adtive reg\u00adu\u00adla\u00adtion of the tele\u00adcom indus\u00adtry <\/span><span style=\"font-weight: 400;\">hinges<\/span><span style=\"font-weight: 400;\"> on the abil\u00adi\u00adty of reg\u00adu\u00adla\u00adtors to col\u00adlect accu\u00adrate and time\u00adly data from tele\u00adcom oper\u00ada\u00adtors. This data pro\u00advides the foun\u00adda\u00adtion for mon\u00adi\u00adtor\u00ading com\u00adpli\u00adance, ensur\u00ading ser\u00advice qual\u00adi\u00adty, detect\u00ading fraud, and safe\u00adguard\u00ading con\u00adsumer rights. How\u00adev\u00ader, col\u00adlect\u00ading this data is not always straight\u00adfor\u00adward. It requires a well-defined approach and the right tools to ensure that reg\u00adu\u00adla\u00adtors receive the nec\u00ades\u00adsary infor\u00adma\u00adtion with\u00adout dis\u00adrupt\u00ading the oper\u00ada\u00adtors\u2019 day-to-day oper\u00ada\u00adtions. In this blog post, we\u2019ll explore the var\u00adi\u00adous meth\u00adods tele\u00adcom reg\u00adu\u00adla\u00adtors use to col\u00adlect data from oper\u00ada\u00adtors and how these meth\u00adods con\u00adtribute to effec\u00adtive reg\u00adu\u00adla\u00adto\u00adry over\u00adsight.<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><b>Direct Data Feeds<\/b><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Direct data feeds<span style=\"font-weight: 400;\"> are one of the most com\u00admon and effi\u00adcient meth\u00adods for reg\u00adu\u00adla\u00adtors to col\u00adlect data from oper\u00ada\u00adtors. This involves set\u00adting up auto\u00admat\u00aded sys\u00adtems that trans\u00admit data direct\u00adly from the operator\u2019s net\u00adwork to the regulator\u2019s data cen\u00adter. Key aspects of this method include:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Real-Time Data Trans\u00admis\u00adsion:<\/b><span style=\"font-weight: 400;\"> Data is trans\u00admit\u00adted in real-time or near real-time, allow\u00ading reg\u00adu\u00adla\u00adtors to mon\u00adi\u00adtor net\u00adwork per\u00adfor\u00admance, ser\u00advice qual\u00adi\u00adty, and usage pat\u00adterns as they hap\u00adpen.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Secure and Encrypt\u00aded Chan\u00adnels:<\/b><span style=\"font-weight: 400;\"> To ensure data integri\u00adty and con\u00adfi\u00adden\u00adtial\u00adi\u00adty, direct data feeds are typ\u00adi\u00adcal\u00adly trans\u00admit\u00adted over secure and encrypt\u00aded chan\u00adnels like SFTP over a VPN tun\u00adnel. This pre\u00advents unau\u00adtho\u00adrized access and ensures that sen\u00adsi\u00adtive infor\u00adma\u00adtion remains pro\u00adtect\u00aded.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Scal\u00adable Infra\u00adstruc\u00adture:<\/b><span style=\"font-weight: 400;\"> As the vol\u00adume of data grows with the increas\u00ading num\u00adber of sub\u00adscribers and ser\u00advices, direct data feeds require scal\u00adable infra\u00adstruc\u00adture to han\u00addle the data load with\u00adout dis\u00adrup\u00adtions.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">This method is ide\u00adal for col\u00adlect\u00ading data such as Call Detail Records (CDRs), net\u00adwork per\u00adfor\u00admance met\u00adrics, and finan\u00adcial trans\u00adac\u00adtions in mobile mon\u00adey ser\u00advices.<\/span><\/p>\n<h2><span style=\"font-size: 14pt;\"><b>Application Programming Interfaces (APIs)<\/b><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\"><b>APIs<\/b><span style=\"font-weight: 400;\"> pro\u00advide a stan\u00addard\u00adized way for tele\u00adcom oper\u00ada\u00adtors and reg\u00adu\u00adla\u00adtors to exchange data. By using APIs, reg\u00adu\u00adla\u00adtors can request spe\u00adcif\u00adic data sets from oper\u00ada\u00adtors in a con\u00adtrolled and secure man\u00adner. The ben\u00ade\u00adfits of using APIs include:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Flex\u00adi\u00adble Data Access:<\/b><span style=\"font-weight: 400;\"> APIs allow reg\u00adu\u00adla\u00adtors to request data as need\u00aded, rather than rely\u00ading on bulk data trans\u00adfers. This flex\u00adi\u00adbil\u00adi\u00adty helps in obtain\u00ading the most rel\u00ade\u00advant data for spe\u00adcif\u00adic reg\u00adu\u00adla\u00adto\u00adry needs.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Real-Time and Batch Pro\u00adcess\u00ading:<\/b><span style=\"font-weight: 400;\"> APIs can be used for both real-time data access and batch pro\u00adcess\u00ading, depend\u00ading on the require\u00adments. For exam\u00adple, real-time APIs can be used for mon\u00adi\u00adtor\u00ading live net\u00adwork per\u00adfor\u00admance, while batch APIs can han\u00addle peri\u00adod\u00adic data sub\u00admis\u00adsions such as month\u00adly rev\u00adenue reports.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Stan\u00addard\u00adiza\u00adtion and Inter\u00adop\u00ader\u00adabil\u00adi\u00adty:<\/b><span style=\"font-weight: 400;\"> Using stan\u00addard\u00adized API pro\u00adto\u00adcols ensures that data can be eas\u00adi\u00adly inte\u00adgrat\u00aded with the regulator\u2019s sys\u00adtems, regard\u00adless of the operator\u2019s inter\u00adnal sys\u00adtems.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">APIs are com\u00admon\u00adly used for access\u00ading CRM data, billing infor\u00adma\u00adtion, and ser\u00advice usage sta\u00adtis\u00adtics.<\/span><\/p>\n<h2><span style=\"font-size: 14pt;\"><b>Data Extraction from Reporting Tools<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">Many tele\u00adcom oper\u00ada\u00adtors use sophis\u00adti\u00adcat\u00aded report\u00ading tools to man\u00adage their oper\u00ada\u00adtions. Reg\u00adu\u00adla\u00adtors can lever\u00adage these tools to extract data by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Access to Oper\u00ada\u00adtor Dash\u00adboards:<\/b><span style=\"font-weight: 400;\"> Reg\u00adu\u00adla\u00adtors may be giv\u00aden access to cer\u00adtain dash\u00adboards with\u00adin the operator\u2019s report\u00ading tools. This allows them to view pre\u00adde\u00adfined reports and ana\u00adlyt\u00adics with\u00adout need\u00ading direct data feeds.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Cus\u00adtom Report Gen\u00ader\u00ada\u00adtion:<\/b><span style=\"font-weight: 400;\"> Oper\u00ada\u00adtors can gen\u00ader\u00adate cus\u00adtom reports based on the regulator\u2019s spec\u00adi\u00adfi\u00adca\u00adtions. These reports can include details on ser\u00advice qual\u00adi\u00adty, cus\u00adtomer com\u00adplaints, or finan\u00adcial trans\u00adac\u00adtions, and are often sub\u00admit\u00adted on a reg\u00adu\u00adlar basis, such as month\u00adly or quar\u00adter\u00adly.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Sched\u00aduled Data Exports:<\/b><span style=\"font-weight: 400;\"> Auto\u00admat\u00aded sched\u00adul\u00ading can be set up to export data from the operator\u2019s report\u00ading tools at reg\u00adu\u00adlar inter\u00advals. This ensures that reg\u00adu\u00adla\u00adtors receive con\u00adsis\u00adtent and up-to-date infor\u00adma\u00adtion with\u00adout man\u00adu\u00adal inter\u00adven\u00adtion.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">This method is use\u00adful for col\u00adlect\u00ading sum\u00adma\u00adry data, finan\u00adcial reports, and per\u00adfor\u00admance ana\u00adlyt\u00adics.<\/span><\/p>\n<h2><span style=\"font-size: 14pt;\"><b>Probes and Network Monitoring Systems<\/b><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Probes and net\u00adwork mon\u00adi\u00adtor\u00ading sys\u00adtems<span style=\"font-weight: 400;\"> are hard\u00adware or soft\u00adware tools installed with\u00adin the tele\u00adcom net\u00adwork to cap\u00adture and ana\u00adlyze traf\u00adfic. Reg\u00adu\u00adla\u00adtors can use these sys\u00adtems to inde\u00adpen\u00addent\u00adly col\u00adlect data on:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Net\u00adwork Per\u00adfor\u00admance:<\/b><span style=\"font-weight: 400;\"> Probes can mon\u00adi\u00adtor key per\u00adfor\u00admance indi\u00adca\u00adtors (KPIs) such as call qual\u00adi\u00adty, data speeds, and net\u00adwork avail\u00adabil\u00adi\u00adty. This data is cru\u00adcial for ensur\u00ading that oper\u00ada\u00adtors meet the required qual\u00adi\u00adty of ser\u00advice stan\u00addards.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Ser\u00advice Usage Pat\u00adterns:<\/b><span style=\"font-weight: 400;\"> By ana\u00adlyz\u00ading traf\u00adfic data, reg\u00adu\u00adla\u00adtors can gain insights into how dif\u00adfer\u00adent ser\u00advices are being used, help\u00ading them to under\u00adstand con\u00adsumer behav\u00adior and usage trends.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Fraud Detec\u00adtion:<\/b><span style=\"font-weight: 400;\"> Net\u00adwork mon\u00adi\u00adtor\u00ading tools can detect sus\u00adpi\u00adcious pat\u00adterns, such as unusu\u00adal call rout\u00ading or unau\u00adtho\u00adrized net\u00adwork access, which may indi\u00adcate fraud\u00adu\u00adlent activ\u00adi\u00adties.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">While effec\u00adtive, this method requires care\u00adful coor\u00addi\u00adna\u00adtion with oper\u00ada\u00adtors to avoid inter\u00adfer\u00adence with net\u00adwork oper\u00ada\u00adtions.<\/span><\/p>\n<h2><span style=\"font-size: 14pt;\"><b>Data Submission Portals<\/b><\/span><\/h2>\n<p><span style=\"font-size: 14pt;\">Data sub\u00admis\u00adsion por\u00adtals<span style=\"font-weight: 400;\"> are secure online plat\u00adforms where oper\u00ada\u00adtors can upload required data files for reg\u00adu\u00adla\u00adto\u00adry com\u00adpli\u00adance. This method is par\u00adtic\u00adu\u00adlar\u00adly use\u00adful for struc\u00adtured data sub\u00admis\u00adsions, such as:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Month\u00adly or Quar\u00adter\u00adly Reports:<\/b><span style=\"font-weight: 400;\"> Oper\u00ada\u00adtors sub\u00admit detailed reports on rev\u00adenue, net\u00adwork per\u00adfor\u00admance, and ser\u00advice qual\u00adi\u00adty at pre\u00adde\u00adfined inter\u00advals. These reports are for\u00admat\u00adted accord\u00ading to reg\u00adu\u00adla\u00adto\u00adry require\u00adments and are used for com\u00adpli\u00adance mon\u00adi\u00adtor\u00ading.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Inci\u00addent Reports:<\/b><span style=\"font-weight: 400;\"> In the event of sig\u00adnif\u00adi\u00adcant net\u00adwork out\u00adages or secu\u00adri\u00adty inci\u00addents, oper\u00ada\u00adtors can sub\u00admit inci\u00addent reports through these por\u00adtals, pro\u00advid\u00ading reg\u00adu\u00adla\u00adtors with detailed infor\u00adma\u00adtion on the nature and impact of the event.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Self-Audits:<\/b><span style=\"font-weight: 400;\"> Oper\u00ada\u00adtors may be required to per\u00adform self-audits on spe\u00adcif\u00adic aspects of their oper\u00ada\u00adtions and sub\u00admit the find\u00adings through the por\u00adtal.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">This method is straight\u00adfor\u00adward and allows reg\u00adu\u00adla\u00adtors to col\u00adlect data with\u00adout direct access to the operator\u2019s sys\u00adtems.<\/span><\/p>\n<h2><strong><span style=\"font-size: 14pt;\">On-Site Audits and Inspections<\/span><\/strong><\/h2>\n<p><span style=\"font-size: 14pt;\">On-site audits and inspec\u00adtions<span style=\"font-weight: 400;\"> involve reg\u00adu\u00adla\u00adtors vis\u00adit\u00ading the operator\u2019s premis\u00ades to review data and process\u00ades in per\u00adson. This method is used for:<\/span><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Ver\u00adi\u00adfi\u00adca\u00adtion of Sub\u00admit\u00adted Data:<\/b><span style=\"font-weight: 400;\"> Reg\u00adu\u00adla\u00adtors can ver\u00adi\u00adfy the accu\u00adra\u00adcy of data sub\u00admit\u00adted through oth\u00ader meth\u00adods by com\u00adpar\u00ading it with the operator\u2019s inter\u00adnal records.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Process and Sys\u00adtem Audits:<\/b><span style=\"font-weight: 400;\"> Audits can also include reviews of the operator\u2019s data man\u00adage\u00adment process\u00ades and sys\u00adtems to ensure com\u00adpli\u00adance with reg\u00adu\u00adla\u00adto\u00adry stan\u00addards.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-size: 14pt;\"><b>Ad-Hoc Inves\u00adti\u00adga\u00adtions:<\/b><span style=\"font-weight: 400;\"> In cas\u00ades where there are con\u00adcerns about an operator\u2019s com\u00adpli\u00adance, on-site inspec\u00adtions allow reg\u00adu\u00adla\u00adtors to con\u00adduct more thor\u00adough inves\u00adti\u00adga\u00adtions.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">While resource-inten\u00adsive, this method pro\u00advides a high lev\u00adel of assur\u00adance and is cru\u00adcial for ver\u00adi\u00adfy\u00ading data accu\u00adra\u00adcy.<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Closing Thoughts<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400; font-size: 14pt;\">The meth\u00adods out\u00adlined above pro\u00advide tele\u00adcom reg\u00adu\u00adla\u00adtors with a toolk\u00adit for effec\u00adtive data col\u00adlec\u00adtion from oper\u00ada\u00adtors. By lever\u00adag\u00ading a com\u00adbi\u00adna\u00adtion of these meth\u00adods, reg\u00adu\u00adla\u00adtors can ensure they have access to the com\u00adpre\u00adhen\u00adsive, accu\u00adrate, and time\u00adly data need\u00aded to ful\u00adfill their over\u00adsight respon\u00adsi\u00adbil\u00adi\u00adties. Each method has its strengths and can be cho\u00adsen based on the spe\u00adcif\u00adic reg\u00adu\u00adla\u00adto\u00adry require\u00adments and oper\u00ada\u00adtional con\u00adtext. As the tele\u00adcom indus\u00adtry con\u00adtin\u00adues to evolve, reg\u00adu\u00adla\u00adtors must remain agile and adapt\u00adable, con\u00adtin\u00adu\u00adal\u00adly refin\u00ading their data col\u00adlec\u00adtion strate\u00adgies to meet new chal\u00adlenges and oppor\u00adtu\u00adni\u00adties.<\/span><\/p>\n<h3><span style=\"color: #dc143c;\"><strong>Join Our Upcoming Webinar: Mastering Telecom Data Collection for Smarter Decisions<\/strong><\/span><\/h3>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-7811 size-full\" src=\"https:\/\/regulx.com\/wp-content\/uploads\/2024\/10\/Join-our-Telecom-data-collection-webinar.png\" alt width=\"650\" height=\"325\" srcset=\"https:\/\/regulx.com\/wp-content\/uploads\/2024\/10\/Join-our-Telecom-data-collection-webinar.png 650w, https:\/\/regulx.com\/wp-content\/uploads\/2024\/10\/Join-our-Telecom-data-collection-webinar-300x150.png 300w, https:\/\/regulx.com\/wp-content\/uploads\/2024\/10\/Join-our-Telecom-data-collection-webinar-18x9.png 18w, https:\/\/regulx.com\/wp-content\/uploads\/2024\/10\/Join-our-Telecom-data-collection-webinar-600x300.png 600w\" sizes=\"(max-width: 650px) 100vw, 650px\"><\/p>\n<p><span style=\"font-size: 14pt;\">Want to learn more about how tele\u00adcom data can dri\u00adve bet\u00adter deci\u00adsion-mak\u00ading for reg\u00adu\u00adla\u00adtors? Join our insight\u00adful webi\u00adnar where we will guide you through best prac\u00adtices and strate\u00adgies for tele\u00adcom data col\u00adlec\u00adtion and insights.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>Key Top\u00adics:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\"><strong>Best prac\u00adtices for data col\u00adlec\u00adtion and inte\u00adgra\u00adtion.<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>How to use data insights to improve deci\u00adsion-mak\u00ading and cus\u00adtomer expe\u00adri\u00adence.<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Real-world exam\u00adples of reg\u00adu\u00adla\u00adto\u00adry suc\u00adcess sto\u00adries.<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">\ud83d\udcc5 <span style=\"color: #dc143c;\"><strong>Date<\/strong>:<\/span> Novem\u00adber 7th, 2024<\/span><br>\n<span style=\"font-size: 14pt;\">\u23f0 <span style=\"color: #dc143c;\"><strong>Time<\/strong>:<\/span> 11:00 AM UTC+1<\/span><br>\n<span style=\"font-size: 14pt;\">\ud83c\udf10<span style=\"color: #dc143c;\"> <strong>Plat\u00adform<\/strong><\/span>: Zoom (with French sub\u00adti\u00adtles avail\u00adable)<\/span><\/p>\n<p><a href=\"https:\/\/regulx.com\/event\/webinar-master-telecom-data-collection-with-regulx\/\"><span style=\"font-size: 18pt; color: #dc143c;\"><strong>Save Your Seat Now!<\/strong><\/span><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>In this blog post, we\u2019ll explore the var\u00adi\u00adous meth\u00adods tele\u00adcom reg\u00adu\u00adla\u00adtors use to col\u00adlect data from oper\u00ada\u00adtors and how these meth\u00adods con\u00adtribute to effec\u00adtive reg\u00adu\u00adla\u00adto\u00adry over\u00adsight.<\/p>","protected":false},"author":1,"featured_media":7838,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[77],"tags":[100,101],"class_list":["post-7836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecom-data","tag-analytics","tag-data-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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